Return & Refund Policy

At Genecom, we are committed to providing a confident and worry-free shopping experience. If you are not fully satisfied with your purchase, we are here to help.

Return Policy Summary

• Returns accepted within 30 days of delivery

• Free return shipping

• No restocking fees

• No final sale items — all products are eligible for return

Returns

You may request a return within 30 days from the date your order is delivered.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in its original packaging

• Proof of purchase is required

Once your return request is approved, we will provide instructions for returning your item at no additional shipping cost.

Refunds

After receiving and inspecting the returned item, we will notify you of the approval status of your refund.

If approved:

• Your refund will be processed to your original payment method

• Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider

Exchanges

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will gladly arrange a replacement at no additional cost.

Contact Us

For return or refund assistance, please contact:

📧 [genecom.official@gmail.com]
🌐 www.genecom.in

At Genecom, your satisfaction is our priority. We stand behind the quality of our products and aim to make every purchase risk-free and refined.