Shipping Policy

At Genecom, we are committed to delivering your orders efficiently and transparently. Please review our shipping policy below for complete details regarding order processing and delivery timelines.

Order Processing

All orders are processed within 2–4 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During high order volumes or promotional periods, processing times may take slightly longer. If there is a significant delay in processing your order, our support team will notify you accordingly.

Shipping Time

Domestic Shipping (India)

Estimated delivery time for orders within India is 5–10 business days after the order has been processed and shipped.

International Shipping

Currently, Genecom ships only within India. International shipping services are not available at this time.

However, we are actively working on expanding our delivery network, and international shipping may be introduced in the future. Updates will be announced on our website once this service becomes available.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment in real time.

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to high demand, weather conditions, or courier service disruptions.

Contact Us

If you have any questions regarding your shipment or order status, please contact our support team through the Contact Us page on our website.

Incorrect Address

Please ensure your shipping details are accurate at checkout. Genecom is not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist you promptly.

Contact Us

For any shipping-related inquiries, please contact:

📧 [genecom.official@gmail.com]
🌐 www.genecom.in

We appreciate your trust in Genecom and are committed to delivering excellence with every order.